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Customer Service Representative - State Farm Agent Team Member

Full Time in Livonia, MI

Responsive recruiter
Benefits
  • Disability insurance
  • Life insurance
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Company parties
  • 401(k) matching
ABOUT OUR AGENCYAs a proud State Farm agent of 12 years, I’m deeply rooted in the city of Livonia—this is my home, my community, and my stomping ground. My agency is built on a passion for giving back and being actively involved. From volunteering with Habitat for Humanity to supporting the American Heart Association and participating in the Breast Cancer Walk, we believe in showing up for our neighbors. One of our favorite events each year is Trunk or Treat—a fun, safe place for kids and families to come together.
We offer a collaborative, energetic work environment where community connection and personal growth go hand in hand. Our benefits include life and disability insurance, a 401k match, and unlimited earning potential through commission. We're looking for coachable, adaptable team members who want to grow with us and make a real impact. If you’re community-minded, driven, and ready to be part of something meaningful, we’d love to hear from you.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Carla Mccormick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Assist customers with Insurance policy renewals and underwriting compliance.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • 2+ years of experience in customer service preferred.
  • Communication and problem-solving skills.
  • Property & Casualty license must currently have or must be able to obtain.
  • Life and Health license must have currently or must be able to obtain.
  • Ability to handle high-stress situations calmly
  • Detail-oriented and able to multitask.
How to Apply Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.carlamccormick.com Carla Mccormick - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Compensation $42,000.00 - $52,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none